# Logging In

Each OnTrack organization has its own unique domain, provided to you in your welcome email. Simply enter the specific link to your organization's database into the address bar of your internet browser to access your OnTrack database. Bookmark your link for easy access.

<figure><img src="/files/au5gZFk4QTi081wqvWrx" alt=""><figcaption><p>OnTrack login screen</p></figcaption></figure>

Next, provide your login credentials and click on the "Log in" button to access your account.

## First Time Login

Along with your welcome email, you will receive the login credentials for the Admin account. These credentials are specifically provided to your primary contact, granting them initial access to OnTrack. The Admin account holds administrative privileges, allowing your primary contact to create additional user accounts for other staff members and users within your organization. With the Admin account, your primary contact can manage and customize user access, roles, and permissions to ensure smooth operation of OnTrack.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.c360.org/getting-started/logging-in.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.