OnTrack
  • Getting Started
    • OnTrack Docs
      • Setting Up Stripe
    • Logging In
      • User Accounts
        • Creating User Accounts
        • Managing User Privileges
        • Resetting Passwords
        • Editing & Deleting Accounts
    • Navigating
    • Configuration
      • General Settings
        • Payment Receipts
      • Portal Settings
  • Constituents
    • Understanding Constituents
    • Navigating The Constituent Module
      • Merging Constituents
    • Adding Constituents
      • Batch Adding Participants
    • Constituent Details
      • Profile Image
      • Unique IDs
      • Tag Management
      • Customizing Allergies & Medications
      • Relationship Management
      • Managing Notes
      • SMS Phone Numbers
      • Taking Payments
        • Processing Refunds
    • Constituent Clean-up
  • Memberships
    • Understanding Memberships
    • Adding Memberships
      • Renewing Memberships
      • Searching Memberships
  • Programming
    • Understanding Programs
    • Schedules
      • Building Schedules
        • Adding Recurring/Bulk Classes
      • Adding Program Templates
      • Rosters
        • Schedule Actions
      • Fee Management
    • Core Essential Services & Topics
  • Registration
    • Register Participants
    • Online Registration
      • Parent Portal
        • Registration
        • Dashboard
      • Making Programs Available Online
      • Making Memberships Available Online
    • Registration Settings
      • Notifications
    • Registration Form
  • Attendance
    • Taking Attendance
      • Center Attendance
        • Individual Attendance
          • Back Entering Attendance
        • Bulk Attendance
      • Program Attendance
        • Taking Attendance
        • Instructor Portal
          • Logging In & Taking Attendance
          • Configuring Custom Messages
    • Modifying & Deleting Attendance
    • Check-In Cards
      • Printing Check-In Cards
    • Emergency Roster
  • Reporting
    • C360 BI
      • Navigation & Terminology
      • Collections
      • Questions
    • Accounting
    • Data Definitions
  • Locations, Files & Email Templates
    • Locations & Venues
    • File Assets
    • Email Templates & Messages
      • Email Templates
      • Viewing Sent Messages
  • Updates
    • Releases
      • Parent Portal, Custom Forms & More
    • Change Log
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  1. Getting Started

Logging In

PreviousSetting Up StripeNextUser Accounts

Last updated 1 year ago

Each OnTrack organization has its own unique domain, provided to you in your welcome email. Simply enter the specific link to your organization's database into the address bar of your internet browser to access your OnTrack database. Bookmark your link for easy access.

Next, provide your login credentials and click on the "Log in" button to access your account.

First Time Login

Along with your welcome email, you will receive the login credentials for the Admin account. These credentials are specifically provided to your primary contact, granting them initial access to OnTrack. The Admin account holds administrative privileges, allowing your primary contact to create additional user accounts for other staff members and users within your organization. With the Admin account, your primary contact can manage and customize user access, roles, and permissions to ensure smooth operation of OnTrack.

OnTrack login screen